Summary

Expertise in issue analysis and providing solutions uphold me as solution integrator and system analyst, supported by extensive experience as computer and network system administrator and support analyst. I demonstrated outstanding ability in rapid learning, current and potential issue analysis, architecture design, product selection, and managing development. It is supported by strong academic background in computation theory and computer science, proven teaching and teamwork ability, and extensive experience with various applications and software tools and standards.

Technical Experience

Platform and Operating System	System, Network and Internet Tools and Protocols	Development Tools and Languages	Graphic and Publishing Applications	Business Application, Internet Access Application, and other system experience see below.
Linux. MS Windows (Wintel),VMWare, QEMU, Mac OS X, UNIXes, etc.	Apache, Samba, NFS, qmail, Postfix, OpenSSH, ezmlm, rsync, DNS, IMAP, iptables, VNC, XML, SOAP, HTTP, CGI, SMTP, DHCP, etc.	Perl, Object Pascal, JavaScript / AJAX, gcc, RPM, C++, FoxPro, HTML, CSS, SQL, Oracle PL/SQL, shell, Kylix (Delphi), Eclipse, etc.	GIMP, Macromedia Freehand, Dreamweaver, Adobe Photoshop, Acrobat, GoLive!, Page Maker, ImageMagick, etc.

Position	Workplace	Date	Job responsibilities
Senior Consultant / Technical Analyst^*	Keane, Inc. (Morgan Stanley Engagement) in Markham, ON	2006 - present	● Kept the operations of several Morgan Stanley Prime Brokerage's web and SOAP applications handling millions of dollars transactions daily. ● Studied the inter-working of those Linux / Unix applications. ● Analyzed and investigated raised issues, educated and offered solution to users and/or escalated them to the owner of the application for permanent fix. ● Helped and supported the owner of the application in finding and deploying permanent fixes for issues. ● Designed and developed tools to improve the quality of the support and the reliability of the applications, mostly using free open source tools.
Technician and System Administrator^*	Parokinet, a Catholic based network of Indonesian throughout the world, centered in Lubbock, TX	1995 - present	● Managed the setup and administration of Parokinet Linux Internet servers and web-site using free open source tools servicing 600+ people around the world. ● Monitored the system for usability, stability, or security issues and provided solution for the issues - from planning, products selection, and implementation - often collaborating with other system administrator remotely.
Senior Information Technologist ^*	Investor Risk Management Incorporated, an investment advisory firm in Champaign, IL	1998 - 2006	● Redesigned and led the rebuilding of the firm network from peer-to-peer to client-server network, which prove to support the firm operation much more effectively. ● Planned and led the migration from MS servers to more effective, secure, and dependable Linux server and free open source softwares. It led to deployment of various Internet and Intranet services in-house. ● Managed the administration of the system resources. Assisted and educated the users to use the system more efficiently and securely. ● Monitored and maintained the stability and security of the system. ● Led the technical aspect of providing IT solution for customers, including web applications and databases development - from system analysis, architecture design, implementation, delivery, and support. This service contributed directly to the firm revenue.
Web developer	AWIC Community and Social Services in Toronto, Ontario	2004 - 2005	● Developed the website, including preparing documents to be published in the website. ● Set up the domain and hosting to accommodate the website.
Site Administrator^*	University of Illinois at Urbana Champaign, IL	1996 - 1998	● Administered, maintained, and supported the usage of a network of computers used by 400+ users. ● Assisted in upgrade and repair to the systems.
Analyst Programmer^*	Research on Optimum Banking Portfolio Choice and Bank Regulation in Urbana, IL	1995 - 1996	● Performed analysis of the researcher requirements of calculating optimum banking product. ● Designed the architecture and developed the unique numerical method application essential to her research.
Software Specialist^*	Datacom Solusindo, a company in telephony and communication tools	1994	● Performed analysis of company products, then developed and compiled documentations. ● Developed selected tools for network environment.
Coordinator for R & D and Production^*	Project of Computer-Based Testing Application for Public University National Placement Test Practice	1993 - 1994	● Led the whole process of product development, from analysis of customer requirement, architecture design, decision on development tools and platform, and application development. ● Managed technical support for customer.
System Analyst^*	Project of Stock Registration Software of PT Hadtex, a textile company	1992	● Led the analysis of customer requirement for registering 95 million shares of stock, ● designed the database architecture and the structure definitions. Designed the structure of the software solution. ● Managed the the development team to make sure they follow the design. ● Designed and developed some development tools.
Chairman of Technical / Software R & D Division^*	KPE (Interest Group in Electrotechnics), a student research group in electronics and computers	1990 - 1992	● Managed the setup and maintenance of KPE's computer facility. ● Established application study program, software project group and consultation, and research on software development.

Education Background

EXIN Information Technology Infrastructure Library (ITIL) Foundation Certified in 2008

CompTIA A+ Certified in 2003.

Master in Computer Science, from University of Illinois at Urbana-Champaign, January 1999.

Sarjana Sains (Ssi) (Bachelor of Science) in Mathematics with emphasis in Theory of Computation, from Institut Teknologi Bandung (ITB / Bandung Institute of Technology), Bandung, Indonesia, October 1993.

Computer Systems, Applications, and Tools Skilled

Platform and Operating System

Red Hat Linux (RHEL) and Slackware Linux. Microsoft Windows, Microsoft Windows NT, Microsoft Windows Server, Microsoft DOS. VMWare, QEMU, Mac OS (classic), Mac OS X.

UNIX Workstations: Sun Sparc - Solaris, HP UX, IBM AIX.

IBM 3031 Mainframe. Panasonic DBS PBX.

Development Tools and Languages

GNU emacs, gcc, GNU make, byson, lex, RCS, CVS, RPM (rpmbuild), Eclipse, Borland Kylix (Delphi for Linux), Borland / Turbo Pascal, Borland C++, Code Warrior, OpenOffice.org SDK, Oracle, PL/SQL, Sybase, Transact-SQL / T-SQL, PostgreSQL, FileMaker, FoxPro, dBase III, Embarcadero DB Artisan, LAMP, etc.

Perl, Object Pascal, JavaScript / ECMAScript / AJAX, Ruby, HTML, Bash shell, C shell, PHP, Visual Basic / VBA, C++, Java, Scheme, PowerShell, SmallTalk, etc.

System, Network / Internet, and Security Tools and Protocols

Apache, Samba, NFS, Qmail, Postfix, OpenSSH, rsync, iptables, iproute2, NAT, VNC, Remote Desktop, Remote Access Server (RAS), XML, SOAP, HTTP, CGI, IMAP, SMTP, DHCP, LDAP, Kickstart, etc.

Anti-virus tools, ZoneAlarm, Firewall, etc.

Internet Access Application

SeaMonkey, Firefox, Mozilla, Netscape Communicator, Safari, iCab, Opera, Pine, Thunderbird, Eudora, Internet Explorer, Outlook Express, Pidgin / Gaim, AdiumX, Jabber, Skype, Google Talk, Microsoft Office Communicator, etc.

Business Application

OpenOffice.org, Microsoft Office, Microsoft Word for DOS, Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, WordPerfect, Lotus Ami Pro, Lotus 1 2 3, WordStar, StarOffice, Gnumeric, etc.

Graphic and Publishing Application

GIMP, Macromedia Freehand, Adobe Photoshop, Macromedia Dreamweaver, Adobe Acrobat, Adobe GoLive!, Adobe Page Maker, Adobe Page Mill, GraphicConverter, ImageMagick, Corel Draw, Aldus Page Maker, Xerox Ventura, etc.

Teaching and Tutoring Experience

Position	Workplace	Date
Computer Tutor	AWIC Community and Social Services, Toronto, ON	October 2003 - July 2005
Mathematics Instructor	GEMA Test Preparation Mentoring	May 1989 - June 1993
Assistant Instructor	St. Aloysius Senior High School computer classes	July 1990 - December 1992
Textbook Author, Instructor, Class Coordinator	Memetri Widya Winaya Foundation Computer Course	September 1989 - October 1992

Other Organization Experience and Activities

Volunteer of the Year Award	AWIC Community and Social Services, Toronto, Ontario, 2004
Communication and Information Coordinator	Indonesian Students Association, Urbana-Champaign Chapter, 1996-1999
Publication team	Indonesia in Harmony 1998 committee
Publication Coordinator	Koinonia Group of St. John's Catholic Chapel, 1996-1997
Chairman	Coordination Team for 1993 Recollection for GEMA Service Group, GEMA is Church Movement of Catholic Post Secondary Students of Bandung
Steering Committee	GEMA 1992 General Leadership Training
Chairman	Public Relation Bureau of GEMA, 1991-1992
Steering Committee	Committee of 1991 Ecumenical Christmas Celebration ITB
Chairman	Division of Intern and Extern Relation of KMK ITB, 1990-1991; KMK ITB is Catholic Students Association of ITB
Program Committee	GEMA 1991 Week-end Program
Head of Operation	Committee for Memetri Widya Winaya Foundation Computer Course 1991
Committee Member	Committee for GEMA 1991 Easter Ceremony
Ceremonial Committee	Committee for GEMA 1991 Lock In
Secretary	Committee for GEMA Work-plan Conference, 1991
Fund Raiser Committee	Committee for 1990 Ecumenical Christmas Celebration of ITB
Intern Relation Coordinator	Relation Committee of KMK ITB, 1989-1990
Secretary	Committee for 1990 Easter Ceremony of KMK ITB, April 19, 1990
Publication Committee	Committee for 1989 Ecumenical Christmas Celebration of ITB
Public Relation Committee	Committee for 1989 Recollection of KMK ITB
Treasurer	Committee for 1989 Initiation, PMKRI, PMKRI is Association of Catholic Student of Universities in Indonesia

*See Addendum [http://resumeo.arifsaha.com/resume.arifsaha.com_add.html]: details for technical experience